Frequently Asked Questions

Yes! You can cancel anytime & we offer a full 30-day money-back guarantee for the cost of your subscription if you are not satisfied with our services. Although, we know you're gonna love us!

The initial setup fee is a one time fee to create your entire account and any custom lead magnets you would like that will be unique to you. The monthly subscription covers your access to the platform, all our constant updates, and additional lead magnets that are added to our ever growing library. You also have access to up to 5 team members on your one account. The only other fee that may be charged is for usage of SMS & Email. However, these charges are minimal as just $10 dollars will give you about 10,000 emails or 1,000 text messages. Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses. Plus we also provide you with complimentary credits to get your started.

YES! We provide you with help docs, video how to tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. If that's not enough, we also offer on-demand Zoom support and you are even encouraged to request any changes or tweaks that you think would help make you more successul and our tech team will work to implement them. You will have all the help you need to be fully successful!

We want to make sure you are set up for success, so help you get set up and train you on how to use Osprey Commercial CRM on a day to day basis. You'll be greeted with an hour long training session and technical set up call. You'll experience a white-glove onboarding experience to get you ready to grow your brokering business & our team is always just a support ticket away to answer any questions you have.